These Terms & Conditions apply to all services provided by Professor Clean Air (“we”, “us”, “our”). By booking or using our services, you agree to the following terms.
1. Scope of Services
We provide air conditioning cleaning, maintenance, and related services as described on our website or in your quotation. Services are limited to cleaning and do not include repairs unless explicitly stated.
2. Access & Site Preparation
- You must provide safe and clear access to all units.
- Furniture, electronics, and valuables must be removed or protected prior to service.
- We are not responsible for damage to items left in the work area.
3. Pre-Existing Conditions
We are not liable for faults or damage caused by pre-existing conditions that are not visible prior to cleaning. This includes but is not limited to:
- Electrical faults or component failure
- Worn parts or ageing systems
- Leaks or drainage issues
- Poor installation or mounting
Industry standard clauses confirm companies are not responsible for hidden defects or aged system failures discovered during cleaning :contentReference[oaicite:0]{index=0}.
4. Older Systems
Units over 7–10 years old may carry additional risk during cleaning due to component wear. By proceeding, you acknowledge this risk.
5. Water & Cleaning Process
Cleaning involves water, chemicals, and moisture. While all reasonable precautions are taken:
- Minor water runoff may occur
- We are not liable for damage to improperly installed units or surrounding areas
6. Pricing & Payment
- Prices are as quoted or listed on our website
- Additional work outside the scope may incur extra charges
- Payment is due upon completion unless otherwise agreed
7. Cancellations
- Cancellations within 24 hours may incur a cancellation fee
- We reserve the right to reschedule due to weather, safety, or operational reasons
8. Workmanship Guarantee
We guarantee our workmanship. Any issues must be reported within 7–14 days of service, and we must be given the opportunity to rectify the issue.
9. Limit of Liability
To the extent permitted by law, our liability is limited to the cost of the service provided. We are not liable for indirect or consequential loss.
10. Health & Safety
We reserve the right to refuse or stop work if the environment is unsafe or access is restricted.
11. Acceptance
By proceeding with a booking, you acknowledge and accept these Terms & Conditions.